Shipping policy
Thank you for shopping at the House of Robert Appiah. We operate a global distribution network to deliver our curated collections to clients worldwide with the utmost care.
Shipping Destinations & Rates
We offer secure, insured delivery across domestic and international trade routes.
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United Kingdom: Complimentary premium shipping on all mainland orders (Free).
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International Shipping: A flat-rate premium delivery fee of £19.99 applies to all destinations outside the United Kingdom.
Processing & Dispatch Timelines
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Ready-to-Wear Collections: Standard orders for in-stock garments are processed and dispatched within 2–4 business days.
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Bespoke & Tailored Menswear: Custom garments require specialized tailoring time. Estimated completion and shipping dates will be communicated individually during your design consultation.
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Childrenswear Pre-Orders: Items under the Robert Appiah Children line (including The First Days Set) are sold on a deferred delivery model. Shipping dates for these items are subject to extended timelines as noted on the product pages at the time of purchase.
Duties, Taxes, and Customs
For all international shipments traveling outside of the United Kingdom, your order may be subject to regional import duties, customs tariffs, and local sales taxes levied by the destination country.
The House of Robert Appiah has no control over these regional mandates. All custom clearances, fees, and related destination taxes are the sole responsibility of the recipient and must be settled upon arrival to release the shipment.
Delivery Tracking & Support
Once your order has been carefully packaged and dispatched from our facilities, you will receive an automated shipping confirmation email containing your tracking link.
Please note that we do not ship to P.O. Boxes or freight forwarding addresses to ensure secure delivery. For any urgent delivery updates or modifications, please contact our global support team instantly via WhatsApp at +44 7599 630988.